About OPL Hotspots
We make it easy to get online with an Oakland Public Library (OPL) Hotspot. If you have a Library card, you can check out a hotspot for free from any Library location*. Then use it to connect your tablet, laptop or other Wi-Fi-enabled device to the Internet. You can borrow an OPL Hotspot for 21 days.
The OPL Hotspot is easy to use and gives you a wireless connection to the internet. Just turn it on, and you are ready to connect up to 15 devices. With the OPL Hotspot, you can use your device to do research on the internet, shop at your favorite website, download movies and music from the Library – and more.
Our OPL Hotspots are one of our most popular circulating items. The best way for you to reserve one is to place a hold:
Place a hold online. You can do this anywhere with internet access, including at your Library. When a Hotspot becomes available, you can check it out at your branch just as you would a book or DVD.
Visit or call any branch and ask one of our librarians to help you. Be sure to have your Library card with you.
Who can borrow an OPL Hotspot?
Anyone who has a Library card can borrow a free hotspot. If you do not have a Library card, you can apply for one here.
How much does it cost to borrow an OPL Hotspot?
There is no charge to borrow and use an OPL Hotspot. You can check out and use a mobile hotspot for free for 21 days, just like most other Library materials. If you lose the hotspot or damage it beyond repair, we will charge a $50 fee to your Library account.
How long can I keep the OPL Hotspot?
You can borrow an OPL Hostpot for 21 days. You can get free internet access with the hotspot during that time. There are often many people waiting to borrow an OPL Hotspot, so please return the hotspot on time. The hotspot will stop giving you access to the internet after the due date. The hotspot will automatically renew if no one else is waiting to borrow it. However, there is often a waiting list for hotspots.
Where can I return the OPL Hotspot?
You can return the hotspot to any Library location just like other items. Also, please return the hotspot fully charged and with all accessories.
How do I start using the hotspot?
To turn on your hotspot, press and hold the power button for 3-5 seconds until the display says "Welcome".
If the hotspot will not turn on, it needs to be charged.
In the WiFi settings of your computer or device, choose the hotspot name and enter the password Oaklandlibrary. If this password does not work, press the power button three times and the new password will be displayed.
The WiFi is active when the signal strength and WiFi indicator lights up. The number of devices connected appears next to the WiFi indicator.
To turn off your hotspot, press and hold the power button until the display says "Goodbye."
How do I recharge the OPL Hotspot?
When the display says “low battery”, or if the hotspot will not turn or stay powered on, the hotspot will need to be charged. Connect the included cable to the hotspot and plug it into an electrical socket to start charging. When the hotspot is powered off, it will take about three (3) hours to fully charge.
Where will the OPL Hotspot work?
The hotspot will let you access the internet anywhere in the United States with a 3G, 4G, or LTE data network.
How does OPL handle my privacy?
We care about your privacy when you use an OPL Hotspot. Because the OPL Hotspot program is an “opt-in” service, we want you to understand what information about your internet usage is tracked or used:
- We do not have access to or collect your internet usage data. We do not provide your information to the ISP.
- We do not allow the ISP to use ad-targeting programs ("supercookies") to identify you or track your internet usage.
- Data is never kept on the hotspot.
- Oakland Public Library Privacy Statement
If you have a question or need help, Ask Us, or call 510-238-3143.
*The African American Museum & Library at Oakland (AAMLO) is a non-circulating library location and is not included in Wi-Fi checkouts.