Trained Assistants Offering Free Computer Help at the Oakland Public Library

Release Date: 
Wed, 04/10/2013

 

Thanks to a job training program that has prepared young people for jobs as computer tutors, several locations of the Oakland Public Library are now offering help to patrons using some of the library’s public access computers. Free computer help is available to the public at five library locations through June 7, 2013. The schedule is as follows:

Main Library, 125 14th Street
Sundays, 1–4:30 pm
Wednesdays, 4–7  pm       

81st Avenue Branch, 1021 81st Avenue (at Rudsdale)
Tuesdays, 4–7:30 pm
Wednesdays,  2–5:30 pm

Asian Branch, 388 9th Street, Suite 190
Wednesdays, 3:30–5:30 pm

César E. Chávez Branch, 3301 East 12th Street, Ste. 271
Saturdays, 10 am–12 pm
Tuesdays, 5–8 pm

Dimond Branch, 3565 Fruitvale Avenue
Tuesdays, 12–3 pm

Rockridge Branch, 5366 College Avenue
Tuesdays, 3:30–7 pm

The program complements the Library’s mission to help “close the digital divide” by making computers accessible to all. The Oakland Public Library has 190 public access computers available at its locations for one hour sessions for anyone with a library card; for more info visit www.oaklandlibrary.org. Patrons needing assistance from a tutor will need to sign up for a computer at one of the five branches listed in the above schedule, during the scheduled period. (Computers are also available for use at other times and library locations, but without a tutor.)

Ready, Set, Connect! is made available thanks to a partnership between the Oakland Public Library and Community Technology Network. It’s a workforce development program designed to provide local youth with technology-based job skills through a balanced combination of classroom training and hands-on work experience.

Through the program, local youth are gaining work experience and honing their job skills by assisting patrons with computer and Internet inquiries at the library computer labs, teaching basic computer and Internet classes in the Library, and by leading program outreach efforts. In the program’s training phase, which began in March, youth received mentoring from employees of technology companies and were taught professional etiquette and cultural sensitivity.

For more information, please contact Kerri Shannon at (510) 479-0931 or kerri@ctnbayarea.org, or visit http://ctnbayarea.org/programs/ReadySetConnect.

Community Technology Network’s Ready, Set, Connect! program is a 2012 Dell Powering the Possible grant recipient. Powering the Possible is Dell’s commitment to put technology and expertise to work where it can do the most good for people and the planet.

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